By Emma Excell​, Special FBA Contributor

In any fitness business, the team plays a vital role and is often the difference between success and failure. If the team flourishes, so too does the business.  As a result, it is critical that facility owners and operators invest in the team, providing valued education and training that supports each individual’s CPD (Continuing Professional Development). 

Emma Excell, COO Fisikal – expert in digital business solutions, highlights key ways a digital solution can help staff feel well supported and equipped to thrive in their role.  

New Recruit Onboarding

From day one, new recruits are made to feel connected and valued. By creating bespoke digital journeys, business owners and managers can ensure every task and touch point is covered at exactly the right time, ensuring that new recruits have everything they need throughout the onboarding period and beyond. 

Provision of Training Resources 

With the right digital solution, training and education content, whether it is uploaded or written, in video or audio format, can be uploaded and scheduled to ‘drip feed’ through to individuals as they reach specified milestones on their development journey. 

Every individual’s training and education can be adapted to reflect the personal needs of the individual, ensuring a highly bespoke service that is easy and efficient to manage. 

Assessment and Progress Tracking

As team members develop and gain certification, a digital business management tool can store all documentation and recall it at the touch of a button, providing a real time record of every individual’s development journey. 

If certification requires renewal, this can be flagged automatically to ensure everyone in the team maintains their professional status and adherence to insurance and legal requirements. Assessments in the form of written tests and visual demonstrations can also be administered and recorded through an online platform. 

Fisikal has created a digital platform that delivers bespoke training and education content direct to individuals. From onboarding to CPD, team members have instant access to materials that support their personal development. 

To find out more or to book a no obligation demonstration, contact Fisikal at:

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Emma Excell is the COO of Fisikal and heads up the operations team. Emma has over 4 years of experience in investment banking and over 14 years international property development. Emma has a degree in economics, provides business analysis, digital marketing strategies and project management skills

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