By Jim Gallagher, President, Jim Gallagher Consulting.
Finding and keeping good employees can be a struggle for even the best studios and fitness centers.
One of the biggest complaints of independent club and studio owners is that they cannot find employees who provide the great customer service to clients and members. Owners are reluctant to turn clients over to trainers fearing that the level of service will drop and clients will stop training. If only they could clone themselves, they could cut back on the number of clients they personally train and work more on growing the business.
Cloning humans appears to be a truly long-term strategy. To date, no humans have been cloned. Even if cloning ourselves was possible, we would still have to wait another twenty years or more for our clone to be born, develop, grow and mature. We may not be able to clone ourselves but we can train and develop our staff to train clients and deliver service at the same high level as our own clone.